Sai Gai Traditional Japanese Steak House and Sushi Bar

About

Japanese, Sushi Bars, Steakhouses

Price Range : $11-30 ($$)

  • star
    Yelp rating
    4 stars

Location

Adress: 7521 Granby St, Norfolk, VA 23505

Phone: (757) 423-1000

Work Hours

Mon 11:00 am-10:00 pm
Tue 11:00 am-10:00 pm
Wed 11:00 am-10:00 pm
Thu 11:00 am-10:00 pm
Fri 11:00 am-11:00 pm
Sat 4:30 pm-11:00 pm
Sun 4:30 pm-10:00 pm

Business info

  • turned_in_not
    Health Score
    68 out of 100
  • list_alt
    Takes Reservations
    Yes
  • directions_car
    Delivery
    No
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • thumb_up
    Good For
    Lunch, Dinner
  • local_parking
    Parking
    Private Lot
  • directions_bike
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • new_releases
    Attire
    Casual
  • insert_emoticon
    Ambience
    Casual
  • volume_up
    Noise Level
    Average
  • local_bar
    Alcohol
    Full Bar
  • transit_enterexit
    Outdoor Seating
    No
  • wifi
    Wi-Fi
    No
  • tv
    Has TV
    Yes
  • turned_in_not
    Waiter Service
    Yes
  • fastfood
    Caters
    No

Reviews

  • Stasha O.

    star star star star star 24 May 2026

    Love this place!
    Friendly customer service!
    Great enertainment!
    Amazingly DELICIOUS food!

  • Evelyn R.

    star star_border star_border star_border star_border 23 May 2026

    ***BUGS, SLOWWW SERVICE, & ROACH MOTELS***

    i ordered a sprite and was brought a glass with a bug in it. so i sent it back and ordered a water. THAT GLASS ALSO HAD A BUG IN IT!! two drinks and they both had bugs!!

    there is a pile of rice & god knows what else from god knows when in between grill and table. you can see the grease marks on the grills from where they haven't been cleaned.

    the soup with hibachi dinner tasted like dish water. my boyfriends shrimp & chicken were both tasteless.  

    it took 50 minutes for us to get one shrimp tempura sushi roll and 45 minutes for the chef to even come to our table to start cooking.

    i ordered scallops because i'm allergic to beef and chicken and they are usually cooked before the meat at every other hibachi place i've been to so i didn't specify my allergy. however, at this place, all of the meat was cooked together at the exact same time so the same spatula that was used on the beef was used on the chicken and the shrimp and the scallops. so i wasn't even able to eat the main entree of my dinner.

    THERE ARE ROACH MOTELS UNDER THE TABLES WHERE YOUR LEGS GO!!

    I absolutely recommend everyone to STEER CLEAR of this place!!!!

  • Missy S.

    star star star star star_border 20 May 2026

    Birthday Hibachi dinner did not disappoint... our first time here, but we're no strangers to teppanyaki grill "show" ...the restaurant decor inside and out is a bit dated. The food was very good and plentiful... lots of leftovers for tomorrow! Our chef was skilled (although no sake squirts or shrimp tosses to the mouth or egg toss into his chef's hat) and the kids at our table loved the flaming onion volcano. The service staff was extremely pleasant and friendly. We would recommend for a family dinner. Others at our group table were obviously regulars, which always speaks volumes for a restaurant.

  • Lindsay I.

    star star star star star 17 May 2026

    We went with 8 of us for hibachi to celebrate a  kids birthday. The chef was friendly but didn't have the best aim but it was still super fun. They had several vegetarian options for my husband and 4 kids under twelve were happy diners. Even the 4 yr old ate rice. We had 3 sushi rolls before the hibachi that were delicious.  The chef ended dinner with some harmonica playing and happy birthday for the 12yr old.

    Another review stated the yum yum sauce was ranch and I disagree. It is lighter than what you might typically see but it tasted like the sweet yum yum sauce.

    The only negative thing I could say was that when we arrived the cleaning smell was a bit strong but at least we knew it was clean. Bathrooms were clean too.

  • Carolyn W.

    star star star star star 9 May 2026

    Love this place! Been coming here since i was a toddler with my family! Love bringing my two little ones and our family here! Food is always great but the people here are the best!

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